Frequently Asked Questions
Find answers to common questions about our horticultural services, seasonal scheduling, and how we care for your living investment in Newmarket, Aurora, and
across York Region.
Garden Design
Here are answers to the most common questions our clients ask.
What gardening services do you offer?
Our garden design services include an on-site consultation, layout planning, plant selection, and recommendations tailored to your space. We consider sunlight, soil, and how you want to use your garden to create a design that is both beautiful and practical.
Do you offer custom garden design?
Yes — every garden we design is fully customized. We work closely with you to understand your style, preferences, and how you want your outdoor space to feel, then create a design that reflects your vision and fits your property.
Can you redesign or improve an existing garden?
Absolutely. We often work with existing gardens, refreshing layouts, improving plant health, and updating the overall look. Whether it’s a full transformation or a subtle upgrade, we’ll help bring new life to your space.
How long does the garden design process take?
Timelines vary depending on the size and complexity of your project. Smaller designs can be completed quickly, while larger or more detailed projects may take longer. We’ll outline clear timelines during your consultation so you know exactly what to expect.
How do I get started with a garden design project?
Getting started is simple — book a consultation and we’ll visit your property to assess your space, discuss your goals, and begin planning your garden. From there, we guide you through each step to bring your vision to life.
Garden Maintenance
Here are answers to the most common questions our clients ask.
What is included in your garden maintenance services?
Our garden maintenance services include weeding, pruning, edging, deadheading, plant care, and seasonal clean-ups. We focus on keeping your garden healthy, tidy, and looking its best throughout the season.
How often should garden maintenance be scheduled?
This depends on your garden and goals, but most clients benefit from weekly or bi-weekly visits. Regular maintenance keeps plants healthy, prevents weeds from taking over, and ensures your garden always looks well cared for.
Do you offer ongoing maintenance plans?
Yes — we offer flexible maintenance plans tailored to your needs. Whether you want regular weekly care or occasional visits, we can create a schedule that works for your garden and your lifestyle.
Can you maintain a garden you didn’t design?
Absolutely. We regularly care for existing gardens, even if we didn’t design them. We’ll assess your space, understand the plants, and provide the right care to keep everything thriving.
How do I get started with garden maintenance?
Getting started is easy — request a maintenance quote and we’ll assess your garden, discuss your needs, and recommend a plan to keep your space looking beautiful all season long.
Garden Renovations
Here are answers to the most common questions our clients ask.
What is the difference between garden renovation and garden design?
Garden renovation focuses on improving and restoring your existing garden, while garden design typically starts from scratch. Renovations may include reworking layouts, refreshing plantings, and improving overall structure without removing everything.
Do I need a full garden renovation or just an update?
Not every garden needs a full overhaul. Many spaces can be transformed with selective updates like redefining beds, dividing plants, improving soil, and adding new plantings. We’ll assess your space and recommend the best approach.
What is included in a garden renovation project?
Garden renovations can include removing overgrown plants, reshaping garden beds, improving soil, dividing perennials, and introducing new plantings. The goal is to create a cleaner, more balanced, and manageable space.
How long does a garden renovation take?
Most garden renovations can be completed in a few days to a week, depending on the size and condition of the space. Larger or more complex projects may take longer, but we’ll outline timing before work begins.
Will my garden be easier to maintain after renovation?
Yes — a well-planned renovation is designed to simplify maintenance. We create cleaner layouts, improve plant placement, and choose the right plants for your space so your garden stays healthier and easier to care for.
Spring & Fall Clean Up
Here are answers to the most common questions our clients ask.
When is the best time to book a spring or fall clean-up?
Spring clean-ups are best scheduled once the ground has thawed and early growth begins. Fall clean-ups are typically done after leaves have dropped and plants begin going dormant. Booking early helps secure your preferred timing.
What’s included in a spring and fall garden clean-up?
Our clean-ups include debris removal, weeding, pruning, edging, and preparing your garden beds for the upcoming season. We focus on plant health while leaving your garden looking neat and refreshed.
Do you offer clean-up services in Newmarket and Aurora only?
We primarily serve Newmarket, Aurora, and surrounding areas across York Region. If you’re nearby, feel free to reach out — we’re happy to confirm availability in your area.
Do I need to be home during the clean-up service?
No — as long as we have access to your garden and a clear understanding of the scope, you don’t need to be home. We’ll take care of everything and leave your space clean and tidy.
Why is a fall clean-up important for my garden?
A fall clean-up helps protect your plants over winter by removing debris, reducing pests and disease, and preparing soil for spring growth. It sets your garden up for a healthier, stronger start next season.
Garden Workshops
Here are answers to the most common questions our clients ask.
Do I need to bring my own tools or materials?
No — we provide all tools and materials needed for each workshop. Just bring yourself, comfortable clothing, and a willingness to learn.
Where are the workshops held?
Our workshops are typically held in Newmarket or nearby areas in York Region. Full location details are provided when you register.
Are your gardening workshops suitable for beginners?
Yes — our workshops are designed for all experience levels. Whether you’re brand new or have some gardening experience, you’ll learn practical skills you can apply right away.
What types of workshops do you offer?
We offer a variety of hands-on workshops, including pruning, container gardening, seasonal garden care, and plant selection — all focused on real, practical skills for your home garden.
How do I register for a workshop?
You can register through our workshop schedule page. Simply choose a session that fits your interests and sign up to reserve your spot.