Terms & Conditions

Primrose Gardening & Design
Newmarket, Ontario, Canada

By using this website, you agree to the following terms:

Website Use

All content on this website is for general information and promotional purposes only. We make every effort to keep information accurate, but we do not guarantee completeness or accuracy.

Service Information

Descriptions of services are provided as a guide only and may vary based on your property, needs, and seasonal conditions.

Intellectual Property

All text, images, and content on this website are the property of Primrose Gardening & Design and may not be copied, reproduced, or used without permission.

Third-Party Links & Content

This website may include links or embedded content (such as Instagram). We are not responsible for the content, privacy practices, or policies of third-party platforms.

Limitation of Liability

Primrose Gardening & Design is not liable for any damages resulting from the use of this website or reliance on its content.

Changes to These Terms

We may update these terms from time to time. Continued use of the website means you accept any updates.

Scope of Work
All services are strictly limited to the written estimate or contract. Any additional work requested after the project has started must be authorized in writing and will be invoiced separately.

2. Plant Material & No Warranty Policy
  • Final Sale: All plant material (perennials, shrubs, trees, and annuals) is purchased from third-party nurseries. Once plants are installed in the ground, they are considered final sale.
  • Client Responsibility: The health and survival of plants are entirely dependent on proper aftercare (watering, weeding, and pest control) provided by the Client, unless we are contracted for ongoing maintenance. We are not responsible for plant failure due to client neglect, extreme weather, soil conditions, or animal damage.
3. Payment Terms
  • Payment Due: Invoices are due upon receipt.
  • Late Fees: Outstanding balances over 30 days are subject to a monthly interest charge.
4. Limitation of Liability
Primrose Gardening & Design is not liable for damage to underground utilities (sprinklers, cables, pipes) if their locations were not clearly marked or disclosed by the Client prior to the start of work.
 
5. Photography & Intellectual Property
We reserve the right to photograph our work for use in our portfolio, website, and social media. All garden designs and site content remain the intellectual property of Primrose Gardening & Design.

1. Scope of Work
All services are strictly limited to the written estimate or contract. Any additional work requested after the project has started must be authorized in writing and will be invoiced separately.

2. Plant Material & No Warranty Policy
  • Final Sale: All plant material (perennials, shrubs, trees, and annuals) is purchased from third-party nurseries. Once plants are installed in the ground, they are considered final sale.
  • Client Responsibility: The health and survival of plants are entirely dependent on proper aftercare (watering, weeding, and pest control) provided by the Client, unless we are contracted for ongoing maintenance. We are not responsible for plant failure due to client neglect, extreme weather, soil conditions, or animal damage.
3. Payment Terms
  • Payment Due: Invoices are due upon receipt.
  • Late Fees: Outstanding balances over 30 days are subject to a monthly interest charge.
4. Limitation of Liability
Primrose Gardening & Design is not liable for damage to underground utilities (sprinklers, cables, pipes) if their locations were not clearly marked or disclosed by the Client prior to the start of work.
 
5. Photography & Intellectual Property
We reserve the right to photograph our work for use in our portfolio, website, and social media. All garden designs and site content remain the intellectual property of Primrose Gardening & Design.